Field Technical Specialist

About Abbott

Abbott creates breakthrough products – in diagnostics, medical devices, nutrition and branded generic pharmaceuticals – that help you, your family, and your community lead healthier lives, full of unlimited possibilities. 

Your role

Reporting to the Regional Sales Manager, this position is responsible for providing the technical expertise at implant, follow-up, and troubleshooting for the Territory Managers and Clinicians across Sydney.

The main aspects of this role include:

• Providing procedure support through patient education, post-operative patient support, and ongoing programming
• Liaising with Education to ensure personal levels of technical competence are at the highest standard
• Shared account management and ownership in consultation with the Territory Manager
• Liaising with Territory Management on Neuromodulation promotion, products, therapies, services, and support
• Providing feedback regarding competition activity and customer feedback
• Completing monthly reports as required
• Sound understanding and compliance with industry (MTAA), Code of Conduct, and Company Compliance requirements

Training & development

As an Abbott professional, you’ll work in a dynamic environment that:

• Fosters your growth through comprehensive learning
• Recognizes and rewards your contributions through competitive compensation to align your work with business success
• Values and encourages diversity 
• Provides you with meaningful work and gives you the opportunity to have an impact on the lives of people across the world

Benefits

Abbott's mission is to help people fulfil their potential through health, and that starts with you. Here are some of the benefits that you can take advantage of as an Abbott employee:

1. Company Share Ownership Plan
2. Generous Parental Leave package
3. Employee Assistance Program (EAP)
4. Read more.

Career progression

Discovering the power of mentorship can help unlock your professional potential. Finding a leader you admire and tapping their experience and perspectives will help you define goals and shape your career. Mentorship combines trust, encouragement, and honesty to help people find their authentic voices and define their leadership styles. Read more.

Work life balance

To help its people take care of themselves and their families, Abbott offers employee and retiree medical coverage, health and wellness programs, workplace flexibility, childcare, and eldercare solutions along with other innovative benefits. Read more.

Culture & vibe

Abbott believes advancing diversity is critical because they know varied perspectives inspire new ways to address challenges. That helps them serve its purpose, translating into better life-changing technologies that help people live their healthiest lives. Read more.

To know more about what life's like at Abbott, watch this video:

About you

Here's what we are looking for in this role:

• Tertiary qualifications in Science, Nursing, or Human Movement (or related field)
• Experience in the clinical support of medical devices is advantageous
• Concisely and clearly communicate with the ability to articulate technical/clinical information
• Patient-centric, customer-focused and empathetic
• Excellent communication and strong interpersonal skills
• Proactive and resilient self-starter that thrives in a fast-paced innovative environment
• Flexibility to travel and attend 24-hour on-call responsibilities on occasion

How to apply

To apply for this role, simply click the "Apply on employer site" button on this page to submit your application directly to Abbott Australia.