Grad Operations Shift Manager (Amazon Delivery Station) (Jan 2025)

Are you a recent graduate with a passion for learning, management and/or data-driven problem-solving? At Amazon, we’re on the lookout for the curious, those who think big and want to define the world of tomorrow. 

At Amazon, you will grow into the high-impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow. 

Based out of one of our Delivery Stations, Graduate Operations Shift Managers work alongside employees in our Delivery Stations to support their growth & development, identify and remove barriers the teams face, and display ownership of a fast-paced team environment. 

After your initial training and mentorship, you will have a team of associates reporting to you. You’ll support the training and integration of your team. You will build skills and experience that will turn your job into a career! 

Key job responsibilities

You’ll be an inspiring leader at one of our Delivery Stations, where you'll work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered quickly, accurately, and cost-effectively. In this position, you'll lead a team or a process from day one. 

At Amazon, we trust the people we hire and provide plenty of support to help you hit the ground running. Our culture is learn-by-doing oriented; you'll take control of your career. Leading by example, you’ll be responsible for the training and integration of your team, while driving progress as you strive for excellence together. 

You’ll exercise sound judgment, ensuring progress and targets are realistic and achievable. It’ll be worth it; the impact you could have, within one of the world’s biggest, most innovative companies, won’t go unnoticed. With us, you can have a hand in creating the future of operations and logistics. 

As a Graduate Operations Shift Manager you will: 

• Review and understanding of the transportation process from Fulfilment Centres to delivery stations
• Measure and Ensure enough bandwidth in the sortation team to ensure peak-time delivery management
• Continuously improve the throughput and attain a sustained level of delivery performance improvement
• Review and assist in the analysis of the data reports to identify performance bottlenecks and improve the performance
• Research and review on the formal process control and process improvement mechanisms such as Kaizen
• Need to safeguard your team’s safety while at work.
• Uphold Amazon’s high standards of quality.
• Demonstrate problem-solving and analytical capabilities.

Please note: This role is on a NIGHT shift and you will be working from either Sunday to Wednesday, OR Wednesday to Saturday (four days a week).

Location: NSW

About the team

As a Graduate Operations Shift Manager, you are part of something bigger and amazing. This isn't a corporate role, you will be based in the heart of the action at one of our Delivery Stations, working with other Shift Managers, and support staff and learning everything you need to know about how Amazon Operations works. You will be provided with a mentor and buddy who will support you and guide your work.

Basic Qualification

• Completed tertiary qualification (undergraduate or post-graduate) in the last 24 months in any discipline or degree
• People Focused
• Loves to analyse problems
• Solution-oriented
• Able to work independently
• Possess leadership qualities
• Loves to have fun and make history!

Please note: To be eligible for this program you will have already graduated for your degree to commence the program this year.

Preferred Qualification

• Some work experience - whether through placement years, internships or university

The Graduate Program
We want to you to feel welcomed, included and valued right from the start. We know that your experiences will help us build a better world. So, if you are insatiably curious and always want to learn more, then you’ve come to the right place. You can expect to: 

• Define your goals, exceed them, and set new ones.
• Think ahead and put long-term value over short-term wins. We believe in investing in your future.
• To be the best version of yourself - to continuously evolve and improve
• Become excellent at making fast decisions, taking calculated risks and fearlessly chasing excellence.
• Make the impossible, possible.

Applications and Assessment Process: All candidates will be invited to complete an online assessment which we encourage you to complete within 5 business days. Your application will then be reviewed for suitability for the role. If successful, you will be invited to attend a phone interview followed by three virtual interviews, focusing on our Leadership Principles. 

Note: Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please log in to your candidate portal. Please also note, that the team are reviewing a high volume of applications and appreciates your patience. 

Acknowledgement of country:

In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of the country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.