AE4 Security Officer (Rolling Intake)

Title	Security Officer
Location	Canberra, ACT
Classification	AE4 (APS4 equivalent)
Salary Range (full-time)	$85,271 - $91,487 (including service allowance)   plus 15.4% superannuation  plus an attractive shift work allowance of approximately 32%
Salary Range (casual)	$85,271 - $91,487 pro rata (including service allowance)  plus 15.4% superannuation  plus attractive shift penalties

The Organisation 

The Australian Security Intelligence Organisation (ASIO) protects Australia and Australians from threats to their security. In a complex, challenging and changing security environment, our success is built on the imagination and intelligence of our team. ASIO’s people are ordinary Australians but they do extraordinary things – they are our most important asset. To be successful in our mission, we need talented people who are highly capable, dedicated, adaptable and resilient. 

We seek to reflect the diversity of the community we protect. ASIO is committed to fostering a diverse and inclusive environment, where all staff are valued and respected. We welcome applications from all eligible candidates, irrespective of gender, sexual orientation, ethnicity, religious affiliation, age or disability. Aboriginal and Torres Strait Islander Peoples are encouraged to apply. We are secretive about what we do, not what we value. 

The opportunity 

ASIO is seeking people who want a career that makes a difference to join the mission as Security Force Officer. This position is more than your typical security guarding role; ASIO’s Security Force are responsible for protecting ASIO, its people, and its information. We are seeking highly motivated individuals with a strong history of providing high level customer service who are looking to start or progress a career in security.  

Most positions work a regular shift work arrangement covering a mix of day, night, weekend and public holiday shifts. Full time shift work positions attract a salary loading, with rosters providing a regular pattern of work that allows members to balance their work with other priorities. Casual positions attract shift penalties. 

A merit pool may be created to fill future vacancies which have the same or similar requirements to this position. This merit pool will be valid for up to 18 months. 

Role responsibilities  

Working under the direction of the Security Shift Supervisor, Security Force Officers provide physical and administrative security services to ASIO. Security Force Officers respond to emergency situations, suspicious incidents and threats to ASIO premises for the protection of our staff, information and assets. 

As a Security Force Officer in ASIO, you will: 

• Operate and monitor security alarm systems and closed circuit television systems.
• Manage and escort visitors to ASIO facilities including high office holders and dignitaries.
• Answer telephone calls from members of the public.
• Respond to security incidents and emergencies such as fire alarms and medical incidents (including providing first aid).
• Promote positive working relationships with police and emergency services.
• Conduct carried item searches of visitors and staff.
• Inspect items, including mail entering ASIO facilities.
• Respond to telephone, email and in person inquiries from staff and visitors.
• Provide advice as it relates to physical and administrative security.
• Provide accurate and timely reports on matters impacting the organisation’s security.
• Promote a positive security culture by enforcing organisational policy.

What you will bring 

We invite applications from people with the following attributes: 

• The ability to operate as a member of a team.
• Demonstrated experience delivering exceptional customer service to a range of stakeholders.
• The ability to solve problems, use good judgment and operate under pressure.
• Excellent interpersonal and communication skills.
• The ability and willingness to learn to use a complex security system and emergency management system.
• Willingness to work a shift work roster including days, nights, weekends and public holidays.

Candidates do not require any specific qualifications for these roles, as training will be provided on commencement. Individuals with a background in security or customer service are encouraged to apply.  

What we offer you  

ASIO provides a number of benefits to its staff including: 

• A competitive salary, including a 7.5% allowance for maintaining a TOP SECRET-Privileged Access security clearance.
• Employer superannuation contributions of 15.4%.
• A variety of leave options, including 4 weeks annual leave and additional annual leave for full-time 24/7 shift workers.
• For shift workers, an attractive shift roster to assist you to maintain your work-life balance.
• Flexible working arrangements to assist you to maintain your work-life balance.
• Study assistance, including financial support and study leave for tertiary education.
• Access to 7 staff-led diversity and inclusion networks.
• Access to an Employee Assistance Program (EAP).

Please note: due to our unique working environment, work from home and part-time options are not available. 

Eligibility  

To be eligible for the role, you must be:  

An Australian citizen. 

Assessed as suitable to hold and maintain a TOP SECRET-Privileged Access security clearance. 

ASIO is committed to fostering a diverse and inclusive environment, where all staff are valued and respected. We welcome and value applications from all eligible candidates, irrespective of gender, sexual orientation, ethnicity, religious affiliation, age or disability. Aboriginal and Torres Strait Islander peoples are encouraged to apply. 

Reasonable adjustments 

Please advise us if you require any additional assistance in order to fully participate in the recruitment process or the workplace. 

We will seek to provide any reasonable adjustments within the recruitment and vetting process where possible and when required. We encourage you to contact ASIO Recruitment to discuss any specific adjustments to the process you may need. 

Location 

These positions are located in Canberra and applicants must be willing to relocate. Relocation assistance is provided to successful candidates where ASIO requires you to relocate. 

How to apply 

Click on ‘Apply online’ to commence your application. Your application must be complete and include the following: 

• A written pitch of up to 500 words using examples to demonstrate how your skills and experience meet the requirements.
• A current CV, no more than 2 pages in length, outlining your employment history, the dates and a brief description of your role, as well as any academic qualifications or relevant training you may have undertaken.
• Details of 2 referees, which must include a current or previous manager.

All employment decisions and selection processes at ASIO are based on merit principles and candidates must be prepared to undergo various selection stages.  

ASIO holds all employment applications in the strictest of confidence. It is essential that you do the same. Please do not discuss your application with others as doing so may adversely affect your potential employment. 

Closing date and time 

Monday 6 January 2025, 5:00pm AEDST 

Employment conditions 

Employment is under the Australian Security Intelligence Organisation Act 1979. Conditions of service are similar to those applying in the Australian Public Service. We recognise entitlements accrued under the Public Service Act 1999 and provide for continuation of superannuation under the Commonwealth schemes. Salary packaging arrangements are also available. 

The quoted shift work allowance on page 2 of this document is subject to change. 

Australian Workplace Equality Index (AWEI) 

In 2024, ASIO achieved the AWEI Gold Standard, recognising ASIO’s inclusion work and positive culture. ASIO was one of only 7 public sector employers, and the first Australian intelligence agency, to achieve this status. 

The ASIO Diversity and Inclusion Strategy reflects ASIO’s commitment and recognises the benefits of being a diverse and inclusive organisation. For further information about ASIO’s Diversity and Inclusion networks, please visit: www.asio.gov.au/about/diversity-and-inclusion. 

Enquiries 

If you require further information after reading the selection documentation, please contact ASIO Recruitment at careers@asio.gov.au or phone 02 6263 7888. 

More information 

For more information about ASIO, please visit: www.asio.gov.au.