EY Australia
Market Research – Observational Studies & Face-Face Interviewing – Sydney Metropolitan Area (Oct 2024)
Sydney
Opportunity expired
Opportunity details
- Part-Time Student Job
- AUD 31 - 37 / Hour
- 11.5% Superannuation
- 1-5 vacancies
- Apply by 26 Oct 2024
- Start date 28 Oct 2024
Who we are:
EY Sweeney is a fully integrated part of the EY Consulting business which offers research and strategy planning services to a wide range of businesses across Australia. We are a major player in the market research industry, with a client-centric, outcome driven approach. We provide recommendations to our clients based on market research data and the quality of this work has won some of Australia’s largest projects in the market research industry.
What’s in it for you:
The program measures the quality and consistency of service providers with an observational mindset from a set list of criteria delivered from the client, as well as face to face interactions with the public with a short form survey. Interactions will be undertaken while in transit on our client’s services around the Sydney Metropolitan Area.
Your role will be to engage with our client’s services using a questionnaire and methodology to provide a snapshot of the experience for members of the public, as well as provide observational feedback for a set of criteria detailed by the client.
This market research project runs from late October to the end of November. Shifts start as early as 4am or ends as late as 3pm with the average lengths are typically between 7 to 8 hours.
Applicants deemed potentially suitable will be invited to complete an online interview. For successful Applicants, you will be contacted for paid training to be held at our Sydney office. Attendance is mandatory to be considered for the role. Those who perform well and have good availability may be offered work on other casual projects.
What we’re looking for:
You will need to be comfortable working on the public transport network and confident in approaching people.
- Minimum availability of three days per week (weekends inclusive)
- Project will have shift start time from 4am - 7am or late finish at 3pm – availability for these times will be required.
- People from all walks of life and ages
- Currently living within Greater Sydney region.
- Eligibility to work in Australia.
- Demonstrated fluency in spoken and written English - excellent grammar, punctuation and spelling is required.
- Ability to understand and follow correct procedures with minimal errors.
- A strong interest in the data collection process and adherence to data integrity
- Adaptability to work in dynamic environments and across various field research programs.
- Punctuality, respectfulness, and professional presentation
- Willingness to work on your feet in outdoor environments for various shift lengths and times.
- Excellent communication skills with respondents, stakeholders, and greater EY Sweeney team
- Proven understanding of the standards relating to quality data in market research (accuracy, consistency, and integrity).
- Experience in market research will be highly regarded but not essential.
What we can offer you:
- Above award hourly rates plus allowances (in accordance with the provisions of the NUW and AMSRO market research industry agreement)
- Paid travel time/expenses as per AMSRO agreement.
- Paid training under ISO 20252
- Flexible work arrangements
- The opportunity to work with one of the largest professional firms in the world, which holds an excellent global reputation for company culture through ‘building a better working world.’
Hiring criteria
- No experience required
- Australian Citizen +more
- Business & Management +more
- Associate Degree or higher
Reviews
I am an audit graduate and am slowly learning how to perform an audit from start to finish. This has involved me working on increasingly complicated accounts and assisting my seniors and managers in this process. Day-to-day I am typically responsible for sampling, discussing problems with client, and helping clean-up/present workbooks for seniors/managers to review.
My day-to-day responsibilities include updating seniors on my work, completing my assigned tasks, communicating with the client and building relationships
As a graduate consultant in the risk team, my day-to-day responsibilities vary based on the engagement/project I am working on. Risk projects tend to have three key phases: Planning, Fieldwork, and Reporting. The planning stage often involves tasks such as requesting information from clients, confirming the issue you are solving for them, and completing administrative work. Fieldwork is where I will deal with client communication, analyzing documents, figuring out risks/findings, and attempting to figure out where the client is going right or wrong. Once this is all completed, I will assist the team with writing the final report and sending it to the client for review. EY also provides a lot of learning opportunities when you aren't as busy with work. This involves internal modules, courses, and qualifications you can obtain.
About the employer
EY Australia
3.9
> 100,000 employees
Accounting & Advisory
As a global leader in Assurance, Consulting, Tax, Strategy & Transactions, we're using our expertise to build a better working world.
Pros and cons of working at EY Australia
Pros
The flexibility with my work schedule. I can work from home, or leave for appointments during the day if I need and make up the time some other days etc.
The people, learning and opportunities.
The opportunities available and having different aspects that are important to the company e.g. soccer tournament, ripples etc. Learning experience has been amazing and have had lots of hands-on help from upper management.
The work culture within EY's consulting practice has been incredibly welcoming in the early stages of my career. Off the bat, I've been given the opportunity to have a buddy (similar rank level) and counsellor (manager +) who have guided me in getting adapted to the team and ensuring I am exposed to different types of work.
Due to the size and complexity of the work we do at EY, an employee is able to expose themselves to a range of interesting working opportunities, as long as they are willing to extend themselves.
Cons
Salary is not the best.
The model of being coached by those that are only 1 or 2 years your senior... they might be a good worker, but that doesn't always make them a good teacher.
The salary at early stages.
End of Financial Year workload - unavoidable though and not the end of the world.
There are times where you may feel overwhelmed with what your key tasks/expectations are. This is something that gets better over time and is likely not specifically an EY issue - more something that is dealt with in other professional services companies as well.