8.30AM

The morning rush is over, and I can now check my emails for supplier quotes / urgent customer enquires that require immediate attention. Typically, I will categorise my emails in order of priority using a colour coded system.

10.35 AM

I attend our monthly meeting, where my manager outlines the months sales, the KPI’s that we have done well in and ones that may require improvement, and also the forecast for the coming month.

11.00AM

Lunch time! Unfortunately, there’s not too much to talk about here. Normally a sandwich or the nights leftovers is on the menu, however this is a good time to have a quick break and prepare for the rest of the day.

12.30PM

The next half an hour I go through my suspended orders in the system. This usually involves following up on backorders and purging outstanding orders. This is an essential step in ensuring customers are getting their orders by the due date.

1.00PM

For the rest of the day I juggle a number of tasks, whether it be serving over the counter, quoting jobs for future projects or organising the purchasing of stock through our various suppliers.

4.30PM

Time to go home! Podcast goes back on as I reflect on what I’ve learnt for the day, although the structure of each day is fairly similar there are always opportunities to learn (Example supplier training days etc).

6.00pm

When I get home there’s a few things I love to do to unwind after a solid day of work. If the footy isn’t on or if on the rare occasion I’m not going to the gym, I drive straight from work down to the Williamstown boat ramp where I’ll meet my mates for a fish (this is a rare treat!)