nbn
2025 Graduate - Customer and Network Support (Operations) (Feb 2025)
Sydney, Melbourne
Opportunity expired
Opportunity details
- Graduate Job or Program
- AUD 75,000 - 80,000 / Year
- Package is inclusive of superannuation
- 1-3 vacancies
- Apply by 7 Apr 2024
- Start date 2 Feb 2025
nbn ranked as the 6th “Top Graduate Employer medium size programs” by The Australian Association of Graduate Employees for 2024.
nbn is so much more than the internet.
To be part of nbn is to be part of something bigger. We’re the digital backbone of Australia and more. Leaders. Changemakers. Collaborators. We encourage each other to find new solutions in productive, competitive and innovative ways—providing access to crucial tools and services for our customers, partners, communities, and the country.
As a Graduate at nbn, you’ll have the chance to work alongside inspiring leaders and creative thinkers as you propel your career with 4 tailored rotations during your 2 years program, collaborating with innovators in your field, as we help lift Australia’s digital capability.
As a Graduate in Operations Customer & Network Support you will be part of a team accountable for network operations, emergency management, plan outage management, power, resilience, strategy and continues improvement providing a more seamless experience for our customers.
Graduates suited for the Customer & Network Support team, are likely focused on customer engagement, strategy, data analysis, digital channels, incident, and emergency management. The types of educational backgrounds that would be advantageous are Business management, Network Operations, Network Engineering, Automation skills, Data Analytics, Data Scientist, Bachelors of Incident Management.
Are you ready for more?
If you’re ready to join an award-winning Graduate Program (as voted by our grads!), we’d love to hear from you! Please apply by following the links and uploading your resume and course transcript, no cover letter is required.
To be eligible for our 2025 Graduate you’ll:
- Be in your final year of study or have completed a relevant undergraduate degree or postgraduate degree in the last 3 years (or be due to complete by January 2025)
- Be an Australian or New Zealand citizen or Australian Permanent Resident
Salary range of $75,000 - $80,000 (inclusive of superannuation)
Applications close 7th April 2024
A more inclusive working world
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility Inclusion Plan, offer 18 weeks of paid parental leave, and have an active employee lead diversity committee. To see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, check here- https://work180.com/en-au/for-women/employer/nbn.
We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process, please advise us at the time of application (via recruitment@nbnco.com.au) and we will adjust to meet your needs.
Hiring criteria
- No experience required
- Australian Citizen +more
- Business & Management +more
- Bachelor or higher
Reviews
As a graduate there is an emphasis on learning rather than deliverables. I mainly assist the Cloud team with BAU activities and other projects.
As a graduate, I spend a lot of my time shadowing or working together with my buddy on tasks and meetings. I usually have some tasks to complete independently in the background. Workload never feels too overwhelming, and clear communication with my manager helps me strike a good balance.
My role is to assist the Cloud & Hybrid Infrastructure team with daily activities and projects.
About the employer
nbn
4.2
1,000 - 50,000 employees
Technology
NBN Co ("nbn") is the company operating Australia's broadband network. Our purpose is to lift the digital capability of Australia.
Pros and cons of working at nbn
Pros
The people are extremely welcoming and approachable, it makes asking questions very easy.
The culture and work environment. The people I work and interact with makes working at nbn incredibly enjoyable!
Working at this company has been an absolute joy, thanks in large part to the amazing environment that's been created here. As a graduate, I couldn't have asked for a more supportive and nurturing place to begin my career. From day one, I've been welcomed with open arms by my colleagues, who have shown an incredible amount of care and curiosity about my experiences and perspectives.
Very friendly and laid-back culture with flexible working arrangements.
Being able to complete rotations. I feel like this helped me gain a better understanding of the different teams within the business unit and which team suites me better. And the culture too.
Cons
Somewhat slow onboarding process. Takes some time to figure out the permissions required but can be rectified quickly.
The bureaucracy (is going to be a thing for all enterprises)
There are a lot of meeting that we have attend during our day to day, sometimes the meetings seem repetitive.
Many of my days are packed full of meetings, which can sometimes hinder my ability to achieve tasks and carry out my responsibilities.
Meeting culture is prevalent in my experience, but experience does vary between teams.