TasNetworks
2022 Business Trainee
Hobart
Opportunity expired
Opportunity details
- Apprenticeship or Traineeship
- AUD 40,800 - 51,200 / Year
- GradAustralia salary estimate
- Apply by 20 Oct 2022
About TasNetworks
TasNetworks came into being on July 1, 2014, following the merger of Aurora Energy’s distribution network (i.e. poles and wires) and Transend Networks (i.e. big towers and lines). The state-owned corporation is responsible for supplying power to a quarter of a million Tasmanian homes and businesses. TasNetworks also owns and operates telecommunication infrastructure to “enable safe and efficient operation of the electricity system”. The corporation is part of the National Electricity Market. It is required to develop, operate and maintain its network under the National Electricity Rules. The Australian Energy Regulator determines what revenue TasNetworks can make and what it can charge its customers.
Your role
This role is responsible for providing accurate, high-quality customer service to TasNetworks’ customers through a variety of channels.
Customer focus and adaptability are key cultural objectives to ensure the delivery of value to TasNetworks.
Ensure all work carried out is completed efficiently, providing the best outcome for them and their customers.
Manage competing demands of internal/external stakeholders and build strong collaborative working relationships.
Ensure quality information management in accordance with the National Electricity Market (NEM), supply policy, process and procedures.
Training, development & rotations
Earn to learn! This is a great opportunity to join a respected and collaborative organization as a 12-month fixed-term trainee. You will be enrolled in a nationally recognized training course (Cert III Business), funded by TasNetworks. You will be provided with training, coaching, and mentoring throughout your traineeship whilst working alongside their fun and talented team members who will support you in completing your training qualification.
They have x3 positions available in the south of the state, working out of their Lenah Valley offices. X2 of the positions will sit in their Customer Service Centre Team and x1 will sit in our Market & Connections team.
These trainee roles are entry-level positions and are remunerated at a specific rate at the base of TasNetworks band 1.
Salary & benefits
Trainee roles in the Energy & Utilities sector earn an average of A$40,800 to A$51,200. (Source: Prosple salary guide)
They offer their team excellent benefits including flexible work arrangements, paid volunteer days, discounted health insurance, free onsite parking, onsite gyms (or gym rebate if unavailable), and professional development opportunities.
Work-life balance
TasNetworks is a small corporation and once people get a job there they tend to hang around. While you’ll enjoy good job security, be aware you could be waiting for a long time for positions to open up. Of course, there is always the option of getting the necessary training and experience at TasNetworks and then heading for the mainland in search of an employer offering swifter career progression.
Culture & vibe
TasNetworks is committed to recruiting those from “many parts of our community”. The corporation is at pains not to discriminate on the basis of gender, cultural or religious background, disability, age, sexual orientation or family responsibilities. It seeks to integrate diversity into its “training, policies and procedures” and “promote diversity in every part of our business”.
About you
Here’s what they are looking for in this role:
- Ability to deliver excellent customer service whilst meeting business key performance indicators
- You will require excellent interpersonal skills, with the ability to communicate accurate information to a wide
- Range of stakeholders, using multiple communication channels in a timely manner
- High attention to detail and accurate data entry skills
- Appreciation of the typical customer queries encountered in a utility environment
How to apply
To apply for this role, simply click the "Apply on employer site" button on this page to submit your application directly to TasNetworks.
Hiring criteria
- No experience required
- Australian Citizen +more
- Business & Management +more
- Associate Degree or higher
Reviews
I undertake a variety of activities on a day to day basis including: - analysis; - data retrieval; - documentation; - strategic planning.
Just joined a new team but there are some interesting projects coming up that I will be involved with. Basically long term planning for the distribution and transmission networks and understanding how the networks operate and how they can be improved.
Providing outage assessments for the transmission and distribution systems across the network of Tasmania.
About the employer
TasNetworks
4.3
1,000 - 50,000 employees
Energy & Utilities
TasNetworks delivers power to Tasmanian homes and businesses through a network of transmission towers, substations and power lines.
Pros and cons of working at TasNetworks
Pros
Supportive of personal and professional development; Good support group and genuinely nice colleagues; Good range of business departments for choice of career.
Mentoring, people.
The people that you work with and the opportunities that are at your disposal.
The learning opportunities.
Autonomy and freedom.
Cons
The only negative would be the fact that the company is going through change currently after a recent merger. A lot of computer systems are changing as well as some of the processes, leaving a few people 'unhappy' which is slowing down workflow.
Restrictive in opportunities, very slow for work to progress.
Poor work ethic amongst a few employees.
The red tape and inability to effect change.