Telstra
Customer Service and Sales Consultant (Start ASAP)
Australian Capital Territory, Sydney, Brisbane
Opportunity expired
Opportunity details
- Part-Time Student Job
- AUD 45,000 - 50,000 / Year
- 100 vacancies
- Apply by 13 Jan 2024
- Start date ASAP
Customer Service & Sales Consultant
At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And this is where YOU come in, by playing your part in helping our customers connect: faster, better, and smarter.
About the Role
Are you an experienced Customer Service & Sales professional, who thrives on working in a fast-paced and rewarding environment? If yes, then this role is for you!
Duties
- Provide quality customer service to all customers
- Maximize sales by providing the latest product and service information to our customers
- Achieve sales and performance targets
- Ensure store presentation is in line with retail shop standards
Skills and experience
- Experience in a customer-facing role
- Proven record of delivering great customer experiences
- Ability to solve complex problems
- Effective communication skills
- The ability to speak fluently in another language is highly advantageous!
Benefits
- Variety of flexible working arrangements
- Fantastic career growth prospects
- Ongoing Product Training & Development
- In-Store Mentor and Support
- A highly rewarding sales environment
- Corporate discounts and benefits
How to Apply
- Head to one of the links according to which location you are wanting to submit your application.
- Click apply/register to submit your application, detailing which location you would like to apply for.
- You will receive a video assessment in the next 3 hrs, please complete it to progress your application.
Additional Details
This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and well-being of our people and customers. However, please speak to us if you have any questions about this based on your circumstances.
We're committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds, and applicants who identify as living with a disability.
To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit our website.
Hiring criteria
- No experience required
- Australian Citizen +more
- Business & Management +more
- Certificate or higher
Reviews
Very satisfied with the direction and support but also autonomy over day-to-day responsibilities that are made sure to align with my developmental goals and interests in skills.
The work I do is engaging and is helping me to develop my technical skills. My day-to-day involves short-term and long-term planning as well as ad-hoc requests. The mix between ad-hoc and forecast work is refreshing, I'm able to work towards long-term project goals but some days are spiced up by something new.
I am a grad working in change management. As a grad, I am still learning a lot and so my work is supported heavily by senior change managers.
About the employer
Telstra
4.0
1,000 - 50,000 employees
Technology
We’re on a mission to redesign the way we all connect. Do you have what it takes to shape the future?
Pros and cons of working at Telstra
Pros
Supportive and friendly environment that pushes me to learn and grow. I have been given lots of opportunities in my role as a graduate. Hybrid/flexible working is also wonderful.
The people and culture are extremely welcoming and kind, not just to graduates but throughout the organisation.
Really enjoy working with the best technology, the culture and the ability to be myself and learn new things everyday and really enjoy the ability work flexible.
The culture and people provide support for personal and professional development. Flexible working arrangements and flexible hours.
The culture, the support from teams and everyone at the company especially for graduates and newcomers. The infinite learning and development opportunities with real value conversations about personal development with team leaders.
Cons
Because it is so large, coordination of work can be difficult, meaning tasks are being done by multiple teams at once.
It is very big.
Having to manage different time zones via hybrid working which also means we can't always see our team mates face to face, losing that in person benefit.
There is confusion about the structure of teams, groups, and functions.
Often difficult to get things done. Such a large company means many people involved in decision making.