Vodafone Australia Graduate Programs & Internships

What it does: It operates mobile networks that cover more than 23 million Australians, and Vodafone fixed broadband services are also available in capital cities and selected regional centres

Mission: To give Australians choice and freedom to connect the way they want

Size and presence: It has approximately 1,500 employees in their offices and contact centre, and around 100 company-owned retail stores throughout Australia

Best known for: Vodafone operates one of the world's most advanced networks, and Australia's best IoT network

The good bits: Good environment with friendly team members

The not so good bits: Sales target can get a bit stressful

The Story of Vodafone Australia

Vodafone Australia is part of the TPG Telecom Group which had 5.25 million mobile customers as of 31 December 2020. Vodafone itself is the third largest mobile network operator in Australia. However, it has one of the world's most advanced networks, and arguably the best IoT network in Australia, although some regional areas still experience less optimal performance.

Vodafone entered the Australian market in October 1993, when it first provided mobile phone services with the launch of its 2G GSM network. In 2009, UK-owned Vodafone Australia agreed to merge with its competitor, Hong Kong-based Three Mobile. In 2010, they became a unified network under the Vodafone brand.

The company has offices in Sydney, Melbourne, Brisbane, Adelaide, and Perth, and a contact centre in Hobart. Their platform uses world-leading technology and a team of experts to bring total connectivity into people’s businesses and homes.

Culture & vibe

Vodafone believes that the secret to its business’ sustainability is its people and partners. That is why they strive to create a diverse and inclusive environment where people can be at their best every day just by being themselves at work. When people are at their best, they can get the best results for customers and for the business. The company wants employees to feel like their contribution matters. 

Technology and customer needs are constantly changing, and it is their job to change with them. The work environment is fast-paced and highly competitive, and people bring significant energy to their work, so they need to invest in each individual to maximise their potential and elevate their performance.

They are committed to creating a culture that enables performance through regular conversations, empowered leadership, loads of learning and development, workplace flexibility, and rewards and recognition for everything their people do.

Recruitment process

Basically, the recruitment process at Vodafone consists of the following stages: You should apply online through their Career site, and they will conduct digital screening. If you are shortlisted, they will contact you and invite you to interviews. If they think you will be suitable for the role, they will also check on your references before sending an offer. If you accept this offer, you will be entering the onboarding process.

They are all about creating a place where everybody belongs, so they encourage people to apply for a role that they are interested in, even if your experience does not align perfectly with every qualification in the job description.  

Career prospects

Through their Enabling Performance program, employees are encouraged to work on their future growth and development. The focus is on regular conversations with their manager, clear goals that ladder up to their purpose priorities as a business, and two-way feedback enabling their progress and growth.

The development programs also support current and emerging leaders, as well as build diverse successors for their businesses and other Vodafone businesses across the world.

Remuneration

The salary per year is estimated: Sales Advisor (AU$45,000-55,000), Sales Consultant (AU$41,000-61,000), Retail Store Associate (AU$51,000-62,000), Sales Associate (AU$46,000-72,000), Customer Service Representative (AU$46,000-68,000), Store Manager (AU$50,000-65,000), Retail Sales Associate (AU$53,000-67,200), Assistant Manager (AU$56,000-69,000), Sales Representative (AU$45,000-99,000).

The following roles have higher pay: Marketing Manager (AU$83,000-177,000), Project Manager (AU$98,000-159,000), and Finance Manager (AU$120,000-128,000).

Benefits

The benefits offered for Vodafone’s staff include:

• Flexible hybrid way of working (from home and office)
• Access to a free mobile plan, access to a free NBN 100 plan
• Leaves: yearly additional 4 days of leave to be used whenever you like, leave allowances
• Access to the TPG Learning Hub platform and internal development opportunities
• Access to Corporate Partner Discounts
• Discounted health insurance and gym memberships
• Free flu vaccinations every year
• Employee Assistance Program (EAP) and counselling service
• Recognition and rewards

Social Contributions

Vodafone’s employees can contribute to the community by volunteering on a Passion Day, matched giving for staff fundraising, workplace giving, or supporting the TPG Telecom Foundation (in 2022, Vodafone Foundation Australia changed its name into TPG Telecom Foundation to better align with its parent company)

The Foundation’s purpose is to create opportunities to improve the health, well-being, and education of Australian communities in need. Since 2002, it has donated more than $26 million to a range of important causes and organisations that have used mobile technology to improve the health of Australians.

The Foundation has partnered with the Garvan Institute of Medical Research for a project called Genomics in the Cloud (aimed at building a new database of genetic information that is more representative of Australia's cultural diversity). It also partnered with Infoxchange on a project called Connected Communities (co-design community solutions to improve disaster preparedness and community resilience).