2022/23 - Graduate Account Executive (Start ASAP)

As a Graduate Account Executive, you will contribute to the management and growth of the Construction Practice, ensuring that client risk management and insurance needs are identified and met. In this role you will be supporting our brokers on major clients and projects, including invoicing, client servicing, preparation of client documentation, assistance with claims management, handling of smaller strategic accounts/minor classes of large accounts, client database management and liaison with underwriters.

This is a great opportunity to learn and be mentored by our senior brokers and to start your career with WTW.

Candidates are required to be based and work in our Melbourne office (Hybrid)

The Role

• Provide assistance to senior brokers when required to effectively manage and grow a portfolio of clients
• Prepare client documentation such as renewal questionnaires and reports, quote slips, placing slips, client manuals, confirmation of covers and invoice documents, including premium funding quotes
• Provide support to senior brokers in managing larger clients’ insurance, risk management and programs
• Develop and maintain relationships with insurers, clients and other key stakeholders, representing WTW in a professional manner
• Handle smaller insurance classes of major clients
• Maintain comprehensive client data on WTW systems, facilities and databases
• Respond to client claims enquiries, provide advice on the claims process and maintain the claims database
• Liaise with insurance assessors as required
• Manage workflow and diary systems, ensuring agreed claims standards are achieved with the timely settlement of claims
• Ensure pipeline accuracy and quality is maintained on a regular basis
• Comply with all Company policies and procedures
• Achieve and maintain compliance with relevant Australian regulations
• Undertake professional development when required

The Requirements

• An innovative thinker with the ability to collaborate and work in a team
• They want to grow, improve and achieve
• Proactive support of clients and the team
• Sound oral and written communication skills both on an individual and small group basis
• Excellent report writing and correspondence skills
• Ability to prioritise work, manage deadlines and work under pressure
• A team player with the ability to demonstrate credibility and gain trust
• Proficient in all MS Office products, particularly Excel
• A proven understanding of internet and intranet applications and usage
• A quick learner with the drive to take on additional duties when required
• Preferably degree qualified in Engineering and Mathematics, Building and Construction
• Prepared to undertake Tier 1 Insurance broking qualifications
• The ability to work autonomously with minimal guidance
• A focus on excellence and the ability to produce accurate work

At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative – rather it’s fundamental to everything we do. We are an equal opportunity employer that is committed to fostering an inclusive work environment and embracing diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds.

In the spirit of reconciliation, WTW acknowledges the Traditional Custodians of the country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.